| Client:
Leading Messaging Solutions Providers
Background:
The client was a world leader in providing messaging
solutions serving the majority of Fortune 500 companies.
To meet the growing needs of its customers , the clients
wanted messaging solutions to be upgraded as a web enabled
solution.
Tasser Technologies Solution
Tasser Technologies Team studied the product and the
client needs in depth.
The existing product was based on client server technology.
It was a robust messaging solution capable of translating
events from multiple applications as messages. The users
need to configure their schedules, notification media
and escalation rules through a central system administrator.
The product could handle delivery of messages to a wide
choice of media ranging from e-mail, fax, pager, mobile,
electronic display board and voice telephones. The software
was highly scalable. With multiple threads it could handle
large volumes of messages. The product was being constantly
upgraded to accommodate new protocols being offered by
the service providers and latest additions to messaging
services.
Though the company has been enjoying patronage from its
existing customers, it foresaw the need for upgrading
its solutions as a web enabled one. The customers have
been moving towards distributed solutions; browser based
interfaces and web based architectures were taking over.
The time available was limited because of the competitive
pressure. The product was tightly integrated with leading
software solutions such as Network Management Systems,
Asset Management Solutions and Helpdesks. |
|
Tasser Technologies Consultants offered a solution that
could enable anytime anywhere operation of the messaging
solution by substituting user-friendly Graphic User Interface
based inputs instead of the cumbersome command line based
operations. Instead of totally replacing the multifaceted
backbone of the messaging solutions, Tasser Technologies
suggested a Java Wrapper based Technology without the necessity
to replace the time consuming redrafting of the codes developed
over years. Tasser Technologies provided not only an event
and configuration view but also a very highly useful reports
and charts on message statistics, message service provider
efficiency and user statistics. The configured data and
event log in flat files could easily be shifted to popular
RDBMS. User enterprises using multiple messaging servers
could easily centralize the administration of event notification
across the organization.
Tasser Technologies Role :
Tasser Technologies not only provided consultancy and
design but also took up the challenge of developing the
entire solutions with a tight time line to complete.
The result :
The client could cut down substantial time in taking
the product . This has not only enabled the client provide
the new solutions to the existing customer base but also
extend it to a new genre of enterprise clients looking
precisely for a similar messaging solutions . |
